PRODUCT FAQ

Sibolux offers a variety of packaging design customization options to meet different needs. Here are the key customization choices: Color Options: You can choose from three color options: brown, white, and full-color. Material Choices: The packaging material can be selected and customized based on your specific requirements. E-commerce Friendly Packaging: For e-commerce sellers, we provide packaging designs that are specifically engineered to pass drop tests and are optimized for courier shipping, ensuring that your products arrive in perfect condition. If you have any specific requirements or need further details, please feel free to contact our sales team. They will be happy to assist you and provide more information.

Sibolux fans are made using high-quality plastic and metal materials, and sometimes wood, to ensure product quality and longevity. The specific materials chosen depend on the type and model of the fan, with components such as blades, grilles, housing, motors, and bases selected based on their function.Environmental responsibility is a key priority at Sibolux. We place a strong emphasis on environmental protection and sustainability. We conduct rigorous audits of all our raw material suppliers, ensuring that whether it's plastics, metals, or surface treatments, everything complies with environmental standards. Additionally, we strive for energy efficiency and carbon reduction in our product designs and work closely with our partners to contribute to a greener future.

At Sibolux, we offer both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services to cater to different client needs. Here are the key differences: OEM (Original Equipment Manufacturer) Service Focus: We help you select the best electric fan styles and models from our existing range. Benefits: Quick production and high-quality delivery. Ideal for clients who have a clear idea of the product they need and want to leverage our existing designs. ODM (Original Design Manufacturer) Service Focus: We develop new electric fans based on your specific requirements and ideas. Benefits: Customized design and development to meet your unique needs. Flexibility to configure features from our existing portfolio. Ideal for clients who want a completely new product or need significant customization. If you need more information or would like to discuss which service is best for your needs, please feel free to contact our sales team. They will be happy to provide more details and assist you in making an informed decision.

Sibolux has a minimum order quantity (MOQ) requirement for each product, which is typically one full container. The exact number of units per container varies depending on the product's dimensions and packaging. This information is usually provided in each product description. Different order quantities can affect the unit price and shipping costs. We provide reasonable suggestions to ensure your electric fans remain competitive, but these are not the only options. For example, if cost is not a primary concern, we can accommodate orders of any size. For more detailed information and tailored MOQ solutions, please contact our experts. They will be able to provide you with specific recommendations based on your needs and preferences.

Sibolux provides a 1-year warranty for our products. To ensure the highest quality, we conduct a 100% inspection before shipment. Additionally, we provide 1% extra spare parts with each order to serve as backup in case of any minor issues. If you have any further questions or need more information about our warranty and quality assurance policies, please feel free to contact our sales team. They will be happy to assist you.

Sibolux primarily accepts the following payment methods: T/T (Telegraphic Transfer): This is a common and reliable method for international transactions. L/C (Letter of Credit): This method provides additional security and is often used for larger orders. We can also consider other secure payment methods based on your specific circumstances. However, to ensure the safety of your funds, please always use the officially designated payment methods provided by Sibolux. This will help prevent any potential fraud or issues. If you have any questions or need further assistance with payment options, please feel free to contact our sales team. They will be happy to assist you and provide more information.

As a dedicated manufacturer of household and industrial electric fans, Sibolux offers a wide range of products including stand fans, tower fans, desk fans, ceiling fans, and wall-mounted fans. Leveraging our robust supply chain, we can also source other types of electric fans not directly manufactured by us, ensuring all our offerings are competitive in quality and price. We cater to customers who value high standards of quality, safety, and design.